What You Need to Know: How to Spot a Technical Support Scam

3 comments

  1. Peter Tiourlis - Reply

    I received an EMail from Netflix which looks official asking me to update my payment info with an account number , I never heard of Netflix doing that ,to me it was a scam to enter my card number ,I knew that it was a scam from the senders EMail address which was NOT from Netflix , the first thing I do is look where its coming from ,that is the clue

    • FixMeStick® - Reply

      Hi Peter,

      Nice job! You’re right, large companies will never need you to update your payment information unless you’ve switched credit cards. However the onus will always be on you to contact said company about the change.

      Best,
      The FixMeStick® Team

    • FixMeStick® - Reply

      Hi Peter,

      You are absolutely right to question the legitimacy of that email. In general, large corporations will not contact you through your personal email asking you for more information. This is a tell-tale sign of a scam– as well as looking at the sender. Keep exercising the best practices when using your email and remember to run regular FixMeStick® scans to ensure you stay clean.

      Best,
      The FixMeStick® Team

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