What You Need to Know: How to Spot a Technical Support Scam

By FixMeStick | StartMeStickFebruary 28, 20173 commentsCategory: FixMeStick Blog, Online Safety

How are you supposed to tell the difference between a legitimate warning message and a fraudulent pop-up? Click on the images below to read about some tell tale signs.

3 comments

Peter Tiourlis - March 7, 2017
I received an EMail from Netflix which looks official asking me to update my payment info with an account number , I never heard of Netflix doing that ,to me it was a scam to enter my card number ,I knew that it was a scam from the senders EMail address which was NOT from Netflix , the first thing I do is look where its coming from ,that is the clue
- FixMeStick® - March 7, 2017
  Hi Peter,
  
  Nice job! You’re right, large companies will never need you to update your payment information unless you’ve switched credit cards. However the onus will always be on you to contact said company about the change.
  
  Best,
  The FixMeStick® Team
- FixMeStick® - March 27, 2017
  Hi Peter,
  
  You are absolutely right to question the legitimacy of that email. In general, large corporations will not contact you through your personal email asking you for more information. This is a tell-tale sign of a scam– as well as looking at the sender. Keep exercising the best practices when using your email and remember to run regular FixMeStick® scans to ensure you stay clean.
  
  Best,
  The FixMeStick® Team

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