What Is Google Doing To Address Support Scams?

A few months ago a FixMeStick customer contacted us to say they were scammed by hackers operating under our name. We contacted this fake “FixMeStick” to see what was going on, you can read all about it here. Now Google is extending authentication requirements to scams that hide behind advertisements for technical support. Read on to learn more.

What is Google doing?

Google already requires an extra level of authentication from companies providing locksmith and moving services to prevent thieves stealing your tangible goods. Now they’re cracking down against digital “malvertizers”. Malvertising is the use of online ads to spread malware. 

Advanced verification requires companies provide trade history, business addresses, statuses, licenses, and other proof of their business outlined here.

When tightening their “Bad Ad” regulations last year, Google banned only 90 publishers while 650 sites were blocked and over 11,000 were flagged for misrepresentation. In response to Google beefing up their security, tech support scammers might just create new sites and haunt other search engines.  

How does this affect your online activity?

Aside from malvertising, malware infections and popups can also pretend to be technical experts and trick you into giving them access to your computer. We explain the difference between real and fake pop ups here.

This means you need to be aware of what you’re clicking on. Many search engines show ads at the top. Be aware that these are ads, and not always the company you are looking for. Make sure your daily browsing practices don’t play into the hands of malvertizers.

What can you do?

There will always be people online posing as someone they’re not, like these fake vacation scams. But if you’re equipped with the right tools, your internet surfing can be much smoother.

  1. Install an AdBlocker. Though Adblockers won’t prevent the generated ads on each search, they will prevent popups. You can get an AdBlock extension here for any browser you use.
  2. Protect each device with McAfee. McAfee Total Protection offers anti-spam blockers, encryption software, and Wifi protection.Get 50% off here on security for your 5 devices!
  3. Run regular FixMeStick scans. FixMeStick is expertly engineered to find viruses that are trying to hide on your system. Run it once a month for a deep clean.

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1 comment

  1. Anonymous -

    Be aware, these scammer will try and get you to call Microsoft, they give you a number to call and tell you it will cost between three hundred to five hundred to fix your computer. They also say crashing your computer will do nothing. Beware people you have been warned

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