On Tuesday Air Canada flagged a security breach in their application (not the aircanada.com account) and forced 1.7 million clients to reset their passwords. The breach took place August 22nd- 24th and 20,000 people were directly affected. Read on to know what to watch for.
Air Canada began sending emails to clients who were directly affected on August 29th. The app requires information like your name, email address, and telephone number.
However, the app also prompts clients to volunteer more sensitive information like your Aeroplan number, NEXUS number, Known Traveller number, gender, birth date, nationality, passport number, country of issuance, expiry date, and country of residence.
Credit cards stored on the app are protected by an extra level of encryption. Air Canada has not said that any financial information was exposed.
If you weren’t directly affected but you have an account on the Air Canada app then instructions on how to reset your password should have been emailed to you or you should encounter them next time you try to log in.
Hackers deploy phishing tactics after breaches like this to scare Air Canada users into giving away more sensitive information. If you think you’ve received something phishy, contact Air Canada here!
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