Behind The Scenes At FixMeStick HQ

Welcome to the FixMeStick HQ! Have you ever wondered exactly what goes into making the FixMeStick or the StartMeStick? These tiny USBs are jam packed with technology and have a great team supporting them – all out of our office here in Montreal, Canada. Here’s a sneak peek at the behind-the-scenes process that bring you our award-winning devices!

An image of some of our team members at our office in Montreal, Canada in 2018 (when working in the office was still safe!)
Some of our team members at our office in Montreal, Canada in 2018 (when working in the office was still safe!)

Located in an industrial loft-space in the vibrant city of Montreal, the FixMeStick Headquarters is a bustling office filled with our hard-working engineers, cheery support specialists, dedicated marketing team, fun-loving accountants, and of course, our beloved founders Marty and Corey. Since March 2020 we’ve been working from home due to covid-19.

An image of two of our accountants in the FixMeStick Warehouse.
Fez and Bryan working in the warehouse in 2018

Both the FixMeStick and StartMeStick are prepared right here in our headquarters with the help of our talented warehouse team. There’s a lot that goes into making sure these USBs are ready to go and reaching you as quickly as possible!

An image of both FixMeSticks and StartMeSticks plugged into the duper to get loaded with our software.

Other than the actual manufacturing of the USBs, everything takes place in our office. Once the FixMeStick and StartMeStick USBs arrive from our suppliers, there are quite a few steps we need to take before we ship them out to our customers worldwide.  

First, the USBs are plugged into a charging board where they are formatted with the latest and most up-to-date technology – our FixMeSticks are formatted with our comprehensive and innovative multi-scanner technology. While our StartMeSticks are formatted with our fast, private, and secure operating system! This is where the magic happens!

An image of FixMeSticks plugged into the duper here at FixMeStick HQ.
The USBs are each uploaded and configured to run our latest software!

After the FixMeSticks and StartMeSticks are loaded with the latest technology, they’re ready for the next stage of the shipping process!

Once they are properly packaged, they’re off to their next destination – we ship to individual addresses, like your home, or to our retail locations across North America and Europe!

Images of the FixMeStick box in our warehouse.

We hope you’ve enjoyed getting an inside look into how we prepare the FixMeStick and StartMeStick! If you want regular behind-the-scenes content and the latest tips on cybersecurity make sure to like us on Facebook for more updates!


  1. Thomas Cooper -

    I started using the fms a couple of years or so ago. It seems to to a very good job of getting out those unwanted stuff that will ruin your pc. ????
    Just wondering, how long is a fms good for? In other words, what is the life expectancy of a fix me stick? Thank you.

    • Keegan Anfield -

      Hey Thomas,

      FixMeStick is a subscription based service so it depends on your subscription. If you want to send us the serial number from the side of your FixMeStick we can take a look for you.


  2. Paul Paton -

    Hey guys, your little usb stick is perhaps one the most important inventions of the 21st century…it so very easy to use…everyone that has a home computer should have one…it has found nasty stuff on both my computers that my other programs never find.
    Congratulations for bring your wonderful and very useful product to the world.

    • Keegan Anfield -

      Thanks Paul! Be sure to share this with your friends.

  3. Stuart McCormick -

    My fixmestick is number is
    FMSKT29940. It starts on the 18/3/21 and was paid by a debit card, the payment was on the 16/3/21 for £54.99. I would like to know the following
    1. What do I get for this £54.99
    2. How long is this subscription for
    3.How do I cancel if I am not happy

    • Jonathan -

      Hi Stuart,

      Thank you for reaching out to us!

      It seems as though your 30 day trial renewed into the yearly subscription! For the yearly subscription, you are able to use the device for the duration of the subscription. You can use it on up to 3 devices each month, and can scan as often as you’d like.

      If need be, you can reach out to us at and we can look into cancelling your order!

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